Last updated: February 13, 2025
This Privacy Policy governs how PixiStudio collects, uses, discloses and stores information that you provide to us on our website www.pixistudio.com. PixiStudio is committed to respecting the privacy and protecting the personal information of its web users in accordance with Bill 25 and other applicable data protection laws.
Privacy Policy
This policy describes how we collect, use, store and share your personal information on our website, pixistudio.com.
By using our services and browsing our website, you certify that you have read and understood the Privacy Policy, and you consent to the collection, use and disclosure of your personal information in accordance with this Privacy Policy.
Collection of personal information
By “personal information” we mean any information about you that you voluntarily provide to us and that is used to identify you.
Pixistudio reserves the right to collect certain personal information from its users such as name, email, telephone number and/or any other information that the user chooses to provide to the company when using the current website or when contacting us through an online form or email. This information may be stored for an indefinite period.
The personal information collected is strictly confidential. The only employees with access to this personal information are those who are authorized to handle questions or requests that relate to the information provided.
How do we collect your personal information?
We may collect your personal information when you visit our website and voluntarily provide it, for example, when you:
- Sign up for our newsletter;
- Send a question or comment to our organization by email, telephone or through our website;
- Contact an employee by telephone, email or in person;
Information collected automatically
“Cookies” are small text files that are incorporated into your hard drive from certain web pages. Cookies are harmless in that they cannot extract information from your hard drive, over which you have full control. Cookies are used to establish traffic statistics for this site.
Why do we collect your personal information?
- Establish and manage our relationship with you;
- Provide and maintain requested services;
- Carry out projects and mandates
- Improve our website and your experience as a user;
- Respond to your requests for information;
- Respond to your requests for assistance;
- To send you messages
For secondary purposes, to improve our website and obtain statistical data. This statistical data does not include personal information
Use of Personal Information
Pixistudio may use the personal information provided by the user to better respond to their requests, personalize their experience on the website or in the company, improve its services or get in touch with the user. Pixistudio undertakes not to sell or transfer its users’ personal information to third parties.
Storage of Personal Information
We take security measures to protect your personal information against unauthorized access, disclosure or destruction. Your information is stored on secure servers. Your Personal Information is mainly kept by Pixistudio on a secure server located in Canada. However, to provide you with our Services, we may use service providers, data processors and other third parties to provide certain services on our behalf. These third parties may store, process and transmit Personal Information on servers located outside of Canada.
If you would like more information about these security measures, please contact us as indicated in the “Contact Us” section.
Sharing of Personal Information
We do not share your personal information with third parties without your consent, except if required by law or to protect our rights and provide you with services.
Pixistudio does not rent or sell any of your Personal Information to third parties and will not share it with third parties without your consent, unless it is necessary under the law or for the reasons set out below.
With our employees
As part of their work, our employees may need to access your Personal Information, for example, when you contact us or request information or for the completion of mandates and projects. Their access is secure and limited to what is necessary to perform their duties. Each employee also signs an internal confidentiality policy upon taking up their position, committing them to respecting the confidentiality of our clients and the personal information obtained in the course of their work.
With Strategic Partners and Service Providers
Pixistudio may share your Personal Information with its partners to facilitate its activities, such as service providers or subcontractors. They may have access to your Personal Information for a limited period of time in the course of these activities.
When required by applicable laws
We may also share your Personal Information if required by law or if we believe in good faith that such action is necessary to comply with the law or comply with the order of a competent judicial authority in any jurisdiction.
Third-party services and platforms
We may include links on our website to third-party sites or services that we do not control. These third parties may share certain information about you. You may also have the opportunity to share content from our Website on social media platforms. If you click on one of these links, you will be directed to sites that we do not control. Please read the privacy policies of those sites that may collect Personal Information to understand their privacy policies.
Your rights
The user has the right to request access to the personal information that Pixistudio holds, to correct it, to delete it or to object to its processing. To exercise these rights or ask questions about this privacy policy, contact the person responsible:
Modification of the policy
Pixistudio reserves the right to modify this privacy policy at any time. The modifications will be published on this page, and the date of the last update will be indicated at the top of the page.
Contact
For any questions regarding this policy or to exercise your rights, you can contact us at the following address:
Léa Florin
lea.florin@pixistudio.com
+1 514 303-0294